Sphere - Delivered

Our Expertise

With over 50 years combined experience working with and for non-profits, we bring unique insights to their needs. Our "in your shoes" experience coupled with our fundraising and marketing skills, allows us understand the client's needs from the technology as well as their operational challenges.

Some highlights of our associates:

• Performed over 200 Sphere implementations
• Over 10 years experience in ephilanthropy strategies, online giving optimization, email marketing and online communications
• Managed implementation of e-giving systems generating over $400M in transactions
• Oversaw the distribution of over a billion dollars in charitable gifts
• Intimate knowledge of Sphere's modules and implementation issues around each
• Implemented clients using the Kintera API
• We are passionate about social networks, viral marketing, and advanced UI design. We also believe in good old-fashioned marketing.

Our Approach

ChariTech was created to be a unique partner and resource to Kintera.

We follow three simple rules:

• Provide support for only Kintera. Otherwise there is always conflict of interest.
• Be the best friend of the Client - whether the client is the Kintera sales Executive, the Kintera deployment manager, or the client using Sphere
• Sphere can do it - or we can figure out a way to make it. And if not, tell the client upfront.

Kintera Pre-Sales Support

Every happy client implementation starts with great pre-sales support.

Our goal is to help you close the sale by:

• Assisting in needs assessment
• Providing consultative sales support, particularly around implementation and technical needs
• Creating scoping documents
• Assisting in the RFP response
• Coordinating outside vendors as the systems integrator
• Assessing database integrations and data migrations
• Designing timelines, milestones, and case documents

Post-Sales Implementation and Support

Once we have helped the Kintera sales executive close the deal, our work doesn't stop there.

We provide a full range of implementation and support to new clients:

• Complete implementation of the client, including managing any external integration vendors or partners
• Consultative services around online fundraising strategies, viral marketing campaigns, email campaigns, social network strategies, and search engine optimation.
• Site design/redesign and custom template creation
• Full training and documentation for the client
• Working with the sales executive to find up sell and new sales opportunities with the client

About ChariTech

Our passions are charitable organizations and technology (ChariTech - clever, huh!) In business for over six years as E-Philanthropy Strategies, we took our experience working with non-profits, Kintera Sphere, and creating new tools for the social web (Web 2.0) to help non-profits successfully implement their technology vision.

Bob Ellsworth (Managing Partner - 6 years Sphere experience): Founded eContributor in 1999, the largest online fundraising company prior to Kintera. Clients included Presidential Candidates, National Political Parties, progressive activist organizations, and conservative think-tanks. He also was an executive at Network for Good and the first paid staff member. As the COO, he oversaw the initial design and implementation of what is now the world's largest online giving portal. He has been a consultant to the Community Foundation of Silicon Valley, the Cisco Foundation, Yahoo, the DotOrg Foundation, and Charities Aid Foundation (a Queen's charity in the UK). He is a noted expert in e-philanthropy and was a founding executive board memeber of the ePhilanthropy Foundation.

Jessica Olsen (Senior Project Manager - 5 years Sphere experience): Jessica has spent her entire career working with content management systems and non-profit organizations. A former Kintera Project Manager, she brings her expertise in data migration, constiuent segmentation, and best practices knowledge to every engagement. Jessica has worked with an impressive portfolio of national clients as well as small organizations. She has also conducted Sphere training sessions with clients while at Kintera.

Our other team members have extensive Sphere training and knowledge and have spent years working with non-profit organizations. It is their professionalism and dedication that defines who we are.

We have offices in Washington DC, San Diego, Seattle, New York, and Orlando. Stop by and visit or contact us for a virtual tour.